Consumer shopping behavior has changed during this COVID period and it will continue the post-COVID era, People prefer to spend less time in physical shopping due to safety measures and social distancing.
Phygital ecosystem will play a key part in shaping the future of shopping malls.
Consumers prefer to browse the list of products from their favorite stores and build a shopping list at home, Upon reaching the store they have more time to check for other items.
Stores want to be flexible and quickly adapt to the crisis to survive, Technology will play a vital role in providing consumers with safe shopping means along with convenience.
Upcoming months, businesses likely to witness a significant impact, retailers want to work towards incorporating the ‘Phygital’ retail model to survive and thrive to improve their sales
Future of shopping malls is "Phygital - Contactless & Virtual Solutions for Retail" %